You can register a complaint with the OFT in the following ways:
You can write a letter to the OFT at the following address:
Thie Slieau Whallian, Foxdale Road, St John's IM4 3AS
You can send an email to the OFT at the following address:
You can call the OFT directly on the following number:
In all honesty, you can't beat a good letter. We do however recommend sending an email to the OFT but also copy in your local MHK(s), of which you can find a full list here. Follow this up with a Signed For letter with the same content so you have dated evidence of your correspondence.
Please get in touch if you have any other enquiries, feedback or would just like to let us know of anything that might help others in the Isle of Man deal with issues they may be having with Manx Gas.
If you have a detailed story and would prefer to discuss it over the phone, please leave your number and someone will try and call you back as soon as we can.